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Welcome to The Pedowitz Group's Resource Center! We hope you find something interesting to read, watch, and share.

  • Customer Experience: Nail The Small Details And Win

    Customer Experience: Nail The Small Details And Win

    Pick your best product / service. Now, put yourself in your customer’s shoes: How easy it is to get what they need from you? That customer experience will make or break the sale … or the decision...

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  • Nail Your Content Audit: Lessons (And Results) From Deleting Half Our Site

    Nail Your Content Audit: Lessons (And Results) From Deleting Half Our Site

    Have you ever wondered how you (or your team) got this to this point? Content everywhere… your team (or you, if you’re the content marketer) keeps talking about how much of it is bad. Some is...

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  • Cut The Fluff: A No-B.S. Executive’s Guide To Account-Based Marketing

    Cut The Fluff: A No-B.S. Executive’s Guide To Account-Based Marketing

    Let’s be honest: Account-based marketing (ABM) can significantly expand revenue from your customer base. But ABM is advanced. It’s not simple, fast or easy to measure, and it can’t be done by one...

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  • 7 Key Stages For Successful Lead Management

    7 Key Stages For Successful Lead Management

    Which stage(s) is your company struggling with? Nearly all companies can improve this vital process!

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  • COVID-19’s Digital Transformation Impact: Accelerant, Or Inhibitor?

    COVID-19’s Digital Transformation Impact: Accelerant, Or Inhibitor?

    Who besides me yelled “Jumanji” when the clock struck midnight, signaling the end of 2020? It was like we were stuck in an alternate universe with unknown rules, dizzying changes, and disaster...

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  • Customer Journey Mapping: Build (Or Update) Yours The Right Way

    Customer Journey Mapping: Build (Or Update) Yours The Right Way

    With marketing, I firmly believe there are few more important things to know in the pursuit of becoming a true customer-centric company than the customer journey. But far too often, businesses...

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  • 7 Inbound Marketing Questions You Should Always Be Able To Answer

    7 Inbound Marketing Questions You Should Always Be Able To Answer

    If your inbound marketing campaign isn’t hitting bottom-line goals, can you pinpoint where or why it’s failing? Most B2B marketing teams can’t.  There’s no doubt – inbound for corporations and...

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  • Are you a holdout? Why you should switch to Salesforce Lightning from Classic

    Are you a holdout? Why you should switch to Salesforce Lightning from Classic

    Are you ready for (Salesforce) Lightning to strike?  Through the years, we all have grown to love what is now referred to as Salesforce Classic.  Salesforce has helped our organizations in ways we...

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  • Email Marketing: Strategy, Tactics, And How To Win With This Still-Crucial Channel

    Email Marketing: Strategy, Tactics, And How To Win With This Still-Crucial Channel

    I get it: email just seems … well, kind of boring when you compare it with other channels on the market. Chatbots, automation, dynamic websites, account-based marketing. And then there’s email...

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  • CMO Insights: Emily Reagan, Bazaarvoice, Inc.15:38

    CMO Insights: Emily Reagan, Bazaarvoice, Inc.

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  • Build A Revenue Marketing COE

    Build A Revenue Marketing COE

    Learn how to build a marketing operation that's revenue and customer-focused, from team structure to job descriptions, executive must-knows to internal processes.

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  • 4 inbound marketing mistakes that tank lead generation results (and what to do instead)

    4 inbound marketing mistakes that tank lead generation results (and what to do instead)

    “We’re spending the same amount on inbound ads, but we’re getting less and less leads every year.”  Sound familiar? According to Hubspot, 63% of B2B companies say driving traffic and leads is...

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  • 4 Reasons Your Company Isn’t Ready For Account-Based Marketing

    4 Reasons Your Company Isn’t Ready For Account-Based Marketing

    Account-Based Marketing (ABM) is not as simple as it sounds. The concept is simple enough, but executing it requires a lot of foundational building blocks to be in place – which is why ABM...

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  • How Much Tech Do You Really Need For Account-Based Marketing?

    How Much Tech Do You Really Need For Account-Based Marketing?

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  • 100+ Customer Experience Stats That Prove CX is Good Business

    100+ Customer Experience Stats That Prove CX is Good Business

    Something happened to marketers trying to become customer-centric … they forgot to include the customer! A disturbing trend seems to have taken place in modern marketing. Companies claim they want...

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  • Eloqua / SFDC Native Integration Ends Early 2021. Are You Ready?

    Eloqua / SFDC Native Integration Ends Early 2021. Are You Ready?

    We don’t mean to sound too dramatic … but time is running out. Oracle is ending support for their ”native” Program Builder Eloqua-Salesforce integration as of February 1, 2021. This deadline is...

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  • What is Revenue Marketing? The key to earning a seat at the revenue table.

    What is Revenue Marketing? The key to earning a seat at the revenue table.

    Chances are, you found this article because you heard the term “revenue marketing” but you might be asking: What is it? Is it some fluff concept that doesn’t mean anything? Or, is there some merit...

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  • Who Owns the Customer Journey?

    Who Owns the Customer Journey?

    Debbie Qaqish recaps the "Who Owns the Customer Journey?" webinar hosted by TPG May 22, 2018. Learn why customer experience is a growing conversations in companies and next steps needed for your...

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  • B2B Marketing Attribution: When Are You Ready For A Robust Solution?

    B2B Marketing Attribution: When Are You Ready For A Robust Solution?

    Multi-touch attribution is an increasingly important part of the B2B marketing stack. The ability to measure ROI of all marketing channels to derive insights that can guide future strategy is...

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  • The Customer Retention Program You Can’t Afford To Ignore

    The Customer Retention Program You Can’t Afford To Ignore

    “The reputation of a thousand years may be determined by the conduct of one hour” -Japanese proverb  Even customers we know “like the back of our hand” will change over time. Too often,...

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