Videos

  • Marketing TechTalk - Account-Based Marketing - 6sense27:49

    Marketing TechTalk - Account-Based Marketing - 6sense

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  • WHO OWNS THE CUSTOMER JOURNEY?

    Learn how marketing influences the customer journey with martech & data.

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  • Marketing TechTalk - Digital Content Experience - Uberflip28:30

    Marketing TechTalk - Digital Content Experience - Uberflip

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  • Customer Centric Workshop Series - Session 342:35

    Customer Centric Workshop Series - Session 3

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  • Customer Centric Workshop Series - Session 237:38

    Customer Centric Workshop Series - Session 2

    In this session, you'll work through the six controls that will enable your plan: aligning your strategy, identifying your processes and enabling your people to make the change to customer centricity.

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  • Customer Centric Workshop Series - Session 141:34

    Customer Centric Workshop Series - Session 1

    Learn how to become a customer-centric marketing organization by creating a single view of the customer lifecycle and an operational plan to transform your customer experience.

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  • MarTech and Customer Centricity - Make the Shift Happen29:08

    MarTech and Customer Centricity - Make the Shift Happen

    Explore how to access, plan, and execute revamping your tech stack to support the move to greater customer centricity in your marketing in this on-demand webinar.

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  • The Rise of the Strategic Marketing Operations Function22:48

    The Rise of the Strategic Marketing Operations Function

    Are you ready to rise? Debbie Qaqish, nationally recognized and acclaimed author, speaker, thought leader, and innovator brings clarity to the topic of strategic marketing operations.

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  • Adjusting Your 2019 Budget for Customer Centricity29:01

    Adjusting Your 2019 Budget for Customer Centricity

    In this webinar, you’ll discover the questions to answer to determine how to budget for customer centricity and a great customer experience. You'll also experience strategically aligned budgeting.

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  • Mapping the Customer Journey Webinar28:24

    Mapping the Customer Journey Webinar

    The tug of war for limited resources has begun. Soon, spreadsheet after spreadsheet will begin filling your inbox, and meeting after meeting will be derailed by political maneuvering.

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  • Quantifying the Customer Journey30:19

    Quantifying the Customer Journey

    Chief Strategy Officer Debbie Qaqish and Senior Strategist Colby Renton discuss the customer journey from sales and marketing perspectives. Learn how the customer journey can be quantified.

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  • TPG ONE™: A New You3:47

    TPG ONE™: A New You

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  • How to Implement a Successful Customer-Centric Marketing Operations Strategy46:02

    How to Implement a Successful Customer-Centric Marketing Operations Strategy

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  • How Current & Complete Data Drives Higher Campaign Conversions and Actionable Demand53:32

    How Current & Complete Data Drives Higher Campaign Conversions and Actionable Demand

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  • Marketing as a Differentiator in Manufacturing2:33

    Marketing as a Differentiator in Manufacturing

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  • Who Owns the Customer Journey?28:19

    Who Owns the Customer Journey?

    Chief Strategy Officer Debbie Qaqish and VP of Sales Scott Benedetti discuss customer ownership from the sales and marketing perspectives.

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  • How Current & Complete Data Drives Higher Campaign Conversions and Actionable Demand53:32

    How Current & Complete Data Drives Higher Campaign Conversions and Actionable Demand

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  • Ensono Customer Experience - Lisa Agona, CMO1:01

    Ensono Customer Experience - Lisa Agona, CMO

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  • Telstra Customer Experience - Andy McFarlane, Director Enterprise Marketing1:01

    Telstra Customer Experience - Andy McFarlane, Director Enterprise Marketing

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  • Webinar: Managing your Marketing Spend In-Quarter1:03:48

    Webinar: Managing your Marketing Spend In-Quarter

    In this on-demand webinar, we discussed why cost accounting is critical for finance’s record keeping but insufficient for marketing budget management.

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  • Making the Case for Marketing Automation: A Practitioner's Guide42:08

    Making the Case for Marketing Automation: A Practitioner's Guide

    Marketing leaders, who guide their teams in the use of marketing automation every day, address the challenges of manual marketing processes & the solutions provided by marketing automation technology.

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