TPG ONE™: A New Approach to the Customer Journey

It’s time to redefine your role in the customer engagement economy. Companies that pivot to a customer-centric approach see double-digit growth in customer retention, customer satisfaction and account expansion rates. Read this white paper to learn how you can make this pivot with a new model for customer centricity.

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Lessons in Customer Experience (Part 4): How to Move from Inside-Out to Outside-In Marketing
Lessons in Customer Experience (Part 4): How to Move from Inside-Out to Outside-In Marketing

As we discussed in part 3 of this series, even the largest and oldest companies are facing a new B2B sellin...

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The Customer Journey
The Customer Journey

The Customer Journey is comprised of not just customer acquisition, but also customer expansion. Use this g...

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