Customer Experience: Better Than Human Experience | Dennis Haugan at REVTalks 2019

Technology today can create a better than human experience on many fronts, however, it can’t effectively replace the human in B2B sales. So, how do you create the right mix of digital and human through your buyer’s journey? When is the right time to move the engagement from digital to human and, will you see the desired impacts of increasing sales velocity and lowering cost to acquire without damaging CX? Join this session to hear how Apptio is leveraging the power of digital + human to create a better than human experience. Dennis Haugan is CMO at Apptio. 💻 Visit Apptio's website: 📲 Follow Apptio on Twitter: REVTalks 2019 was hosted by The Pedowitz Group. 💻 Visit TPG's website: 📹 Follow our YouTube channel: 📲 Follow TPG on Twitter: 📲 Follow TPG on Linkedin:

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