Customer Experience: Better Than Human Experience | Dennis Haugan at REVTalks 2019

Technology today can create a better than human experience on many fronts, however, it can’t effectively replace the human in B2B sales. So, how do you create the right mix of digital and human through your buyer’s journey? When is the right time to move the engagement from digital to human and, will you see the desired impacts of increasing sales velocity and lowering cost to acquire without damaging CX? Join this session to hear how Apptio is leveraging the power of digital + human to create a better than human experience. Dennis Haugan is CMO at Apptio. 💻 Visit Apptio's website: https://www.apptio.com/ 📲 Follow Apptio on Twitter: https://twitter.com/Apptio REVTalks 2019 was hosted by The Pedowitz Group. 💻 Visit TPG's website: https://bit.ly/2w1LhuZ 📹 Follow our YouTube channel: https://bit.ly/2w2fr1g 📲 Follow TPG on Twitter: https://bit.ly/2LLpZMH 📲 Follow TPG on Linkedin: https://bit.ly/2En0JGL

Previous Article
Examining The Debate Of Ungating vs. Gating Content
Examining The Debate Of Ungating vs. Gating Content

There are many topics that drive passion among marketers. The debate over gating vs. ungating content may b...

Next Article
Can chatbots actually HELP users?
Can chatbots actually HELP users?

Few topics of discussion on LinkedIn tend to have 100% agreement … but chatbot experiences on websites, unf...

×

First Name
Last Name
Company
What's on your mind?
I would like to receive communications from The Pedowitz Group.
Thanks! Deb will respond soon!
Error - something went wrong!